Effective Date: January 1, 2025
Universal Appliance Repair LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services. By accessing our website or using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name, email address, phone number, and physical address when you fill out our contact forms or schedule a service.
- Payment details (processed securely through third-party payment providers).
B. Non-Personal Information:
- Browser type, device information, IP address, and other technical details collected automatically through cookies and analytics tools.
C. Service Details:
- Information about your appliance repair or installation requests, including brand, model, and nature of the issue.
2. How We Use Your Information
We use the collected information for the following purposes:
- To schedule and provide our repair and installation services.
- To communicate with you regarding service updates, promotions, or offers.
- To improve our website functionality and enhance customer experience.
- To comply with legal obligations or resolve disputes if necessary.
3. How We Protect Your Information
Your data is important to us, and we implement the following safeguards:
- Secure servers and encryption to protect your data during transmission.
- Limited access to your personal information, restricted to authorized personnel only.
- Regular monitoring of our systems to prevent unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- With trusted service providers and partners to fulfill your service requests (e.g., payment processors).
- To comply with legal obligations, such as responding to subpoenas or regulatory requests.
- To protect the rights, safety, or property of Universal Appliance Repair LLC or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Understand website performance and improve functionality.
You can manage or disable cookies in your browser settings. Please note that some features of our website may not function properly without cookies.
6. Your Rights
You have the following rights regarding your information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal and operational obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by clicking “unsubscribe” in our emails or contacting us directly.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal compliance. The latest version will always be available on our website, and the “Effective Date” will be updated accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Universal Appliance Repair LLC
Address: Mesquite, TX
Phone: (972) 803-6633
Email: universalrepairappliance@gmail.com
We value your trust and are committed to safeguarding your information.